Service Delivery

• All services are conducted online/remotely unless the client resides within a 20-minute radius of my location. In such cases, in-person sessions can be arranged at my discretion.

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Booking

• Sessions can be booked through the website or by contacting me via email. Please note that booking confirmation is subject to availability.

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Payment Terms

• Payment is required in full at the time of booking. Accepted methods on the website include credit/debit cards, Zelle, and PayPal. While various payment options are available, Zelle and PayPal are preferred. When paying with Paypal, use the "friends and family" payment type option.

• All fees are final and non-refundable.

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Cancellations & Rescheduling

• If you need to reschedule or cancel a session, please provide at least 48 hours' notice. Rescheduling is subject to availability.

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Client Responsibility

• Clients are responsible for their own well-being, decisions, and actions before, during, and after each session. The services provided are intended to support your personal growth and well-being but do not replace professional medical, psychological, or financial advice.

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Photography & Recording

• Photography and recording of sessions are prohibited without prior authorization from me.

• All recorded sound healing sessions are strictly confidential and may not be shared or distributed outside of the client-practitioner relationship without my prior written consent.

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Confidentiality

• All sessions are confidential. Any personal information shared during a session will not be disclosed to third parties without your explicit consent, except where required by law.

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Liability Disclaimer

• While every effort is made to facilitate positive results, there are no guaranteed outcomes from the services provided. I am not responsible for any decisions, actions, or results following a session. While my services are intended to support healing, personal growth, and well-being, I do not make any guarantees regarding specific outcomes. Every individual responds differently, and the effectiveness of services can vary based on many factors. By booking a session, you agree to release me from any liability related to the services provided.

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Health Disclaimer

• Services provided are complementary and should not replace conventional medical care. Always consult your healthcare provider before making any changes to prescribed treatments or health routines. By booking, you acknowledge that these services are not a substitute for medical or psychological diagnosis and treatment.

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Intellectual Property

• All materials, content, and information provided during sessions or found on the website are owned by me unless otherwise noted. They may not be shared, reproduced, or used for commercial purposes without prior permission.

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Changes to Terms and Services

• I reserve the right to modify these terms and conditions at any time. Clients will be notified of any changes before their next session. Continued use of services after changes are posted will constitute acceptance of the revised terms. You agree that Mimi's Serenity shall not be liable to you or to any third party for any change to the Mimi's Serenity Site, the Services or these Terms & Services. You are responsible for regularly viewing these Terms & Services.

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Eligibility

• For minors, parental or guardian consent is required.

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Force Majeure

• I shall not be liable for any delay or failure to provide services due to circumstances beyond my control, including but not limited to natural disasters, internet or power outages, or government restrictions. In such cases, rescheduling will be offered.

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Right to Refuse Service

• I reserve the right to refuse service to anyone at my discretion, especially in cases of disrespectful or inappropriate behavior.

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Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of the state of Colorado in which I operate. By booking a session, you agree to submit to the exclusive jurisdiction of the courts in this area for any dispute that may arise.

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Consent and Agreement

• By booking a session, you acknowledge that you have read, understood, and agreed to these terms and conditions. You also agree that you have provided accurate and truthful information regarding your health and well-being.